Use case
AI Shared Inbox Triage and Reply Drafting Agent
An AI agent that sorts your shared inbox, routes every message and drafts the reply.
Who it's for
Teams working out of a shared inbox — sales, service, orders, claims or admin — where messages wait or get missed.
What the agent does
- Reads every incoming message and its attachments
- Sorts by type and urgency, and routes to the right person or queue
- Drafts replies from your templates, policies and past answers
- Flags anything urgent or unusual straight away
What stays with your people
Your team reads and sends every reply, or approves which simple ones can go automatically.
How to get it
Pick the level of help that fits
AI Training
We teach your team to build and run their own AI agents — so the know-how stays in-house.
→02Guided setup
Agent Setup
We set up your first AI agent alongside your team, then hand it over with everything you need to run it.
→04Build & maintain
AI Employee
We build an AI employee for a defined role in your business and keep it working for a monthly fee.
→Questions
Does it send replies on its own?
Not unless you decide it should, for message types you choose.
Which email systems?
Google Workspace and Microsoft 365, plus most help-desk tools.
Can we set it up ourselves?
Often, yes. We can teach your team or set it up with you.
More
More use cases
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→Not sure where to start?
Book a free discovery session. We'll look at your work together and tell you plainly where AI would help — and where it wouldn't.